Privacy Policy of Thaigo.rent

Last updated: 22.03.2025

This Privacy Policy explains how Thaigo.rent collects, stores, processes, and uses personal data provided by clients using our motorbike rental services.

1. What data we collect

We collect only the data necessary to provide our services, including:
• Full name or nickname
• Contact information (phone number, messenger account)
• Rental dates and selected vehicle
• Delivery or pickup location
• Communication history with our team (chat messages)
• Driver’s license photo or other documents if provided voluntarily

2. How we use your data

Your data is used strictly for the following purposes:
• Consultation and booking process
• Arranging delivery and return of the vehicle
• Internal statistics and service improvement
• Staying in touch during and after the rental period (e.g., feedback or extension offers)

3. Who has access to your data
• Access to personal data is limited to Thaigo.rent employees directly involved in the rental process
• We do not share personal data with third parties without your explicit consent, unless required by law
• All data is processed within a secured CRM system with restricted access

4. Data retention
• Data is securely stored in amoCRM and/or protected internal systems
• We keep personal data for no longer than 3 years unless otherwise required by law or with your consent

5. Data protection
• We implement both technical and organizational measures to protect your data from unauthorized access
• All communication is handled via secure channels (e.g., WhatsApp, Telegram, Instagram) with end-to-end encryption

6. Your rights

You have the right to:
• Request information about the data we hold about you
• Request correction or deletion of your personal data
• Withdraw your consent to data processing (where applicable)

7. Contact for privacy matters

If you have any questions or wish to exercise your rights, please contact us:
📩 thaigo.rent@gmail.com
📲 WhatsApp / Telegram: @thaigorent